RIMS Australasia 2020 Virtual Summit

RIMS AUSTRALASIA 2020 VIRTUAL SUMMIT
14 - 17 SEPTEMBER 2020

Influence of the Unseen

Unseen threats can cause major damage, throw you far off course and, like an iceberg hidden beneath the water, potentially even sink your ship.

In a rapidly changing world constantly throwing up fresh unknowns, predicting future trends and anticipating the evolving threats that come with them has never been more vital to security, stability and growth.

What are the threats keeping managers awake at night?

What unnoticed dangers are they asleep to?

And how can Risk Management Professionals create more resilient, futureproof organisations?

Join the RIMS Australasia Board, our Members, Sponsors and wider risk community for 11 enlightening sessions as we delve into the hot topics.

Sessions will take place daily at 8am, 12pm & 4:30pm (AEST) with a duration of 60 -90 minutes per session.

Virtual Summit Program

MONDAY, 14 SEPTEMBER 2020

08:00am - 09:00am

RIMS GLOBAL UPDATE

Mary Roth
Chief Executive Officer, RIMS

DISRUPTING THE DISRUPTORS: 2020’S RISK MANAGEMENT OPPORTUNITIES

Laura Langone
Head of Insurance Operations, Airbnb & RIMS 2020 President

Session Info

In the midst of Airbnb’s success that has changed the face of the travel industry, the global pandemic’s rippling effects forced its leadership to pivot to more effectively address customers’ new priorities. RIMS 2020 President Laura Langone, Head of Insurance Operations at Airbnb, will discuss the pandemic’s impact on business and the opportunities for risk professionals to support strategic change.

12:00pm - 1:00pm

MANAGING CYBER RISK DURING DISRUPTION

Pankaj Thareja
Cyber Consultant, FM Global

Kristian Walsh
Senior Account Engineer, FM Global

Session Info

For cyber criminals, times of crisis are times of opportunity. How can you respond during periods of vulnerability? Is your organisation assessing the risks and addressing the gaps? As COVID-19 disrupts enterprises globally, it is having a significant impact on cyber security and the crisis is being exploited by cyber criminals. Avoiding a cyber crisis often comes down to how robust your cyber security program is prior to disruption.

In this presentation, we will address how a broad cyber risk assessment, addressing the fundamentals of cyber security, remains the best defence against the majority of attacks.

4:30pm - 5:30pm

SHINING A LIGHT ON THE UNSEEN – MANAGING SUPPLY CHAIN AND CLOUD RELATED CYBER RISK

Dave Spence
Security Lead, Accenture

Session Info

As risk managers, there are an increasing number of unseen risks which must be managed. In this session we will look to help participants to understand some of the key challenges supply chain and cloud environments can pose when it comes to cyber security.

Managing the cyber risk of a company is one thing, trying to grapple with the risk of an ever growing supply chain – something totally different.
We will then follow that with insights into how Cloud providers are increasingly business critical parts of organisations – not only must this element be managed but cloud technology itself is also rapidly evolving – is cloud security the company or the provider’s responsibility? This is an ever present question we will look to answer.
There have been an increasing amount of significant and notable issues through the supply chain and in cloud environments over the last 5 years, some of which we will explain through examples during the session.

TUESDAY, 15 SEPTEMBER 2020

8:00am - 9:00am

DRIVING INNOVATION THROUGH POSITIVE RISK

MICHAEL MASTERSON
Managing Director - Australia & New Zealand
Everedge

Session Info

Covid has created many issues but it has expedited the innovation cycle for many companies as they have been forced to pivot and adapt to changing market conditions.

With innovation happening at speed, join Michael Masterson, Managing Director – Australia & New Zealand at global intangible asset specialist firm EverEdge as he shares insights, case studies and practical advice on how companies can manage and mitigate risk in the current environment, while still allowing innovation to thrive.

This session will focus on:

The impact of Covid-19 on intangible asset risk
Establishing effective intangible asset risk mitigation strategies
How to utilise positive risk to allow innovation to thrive

12:00pm - 1:00pm

INFLUENCING THE UNSEEN

Lisa Teh
Co-founder / Director, CODI Agency

Session Info

Are you in a position to influence your environment for business growth, or are you reacting to your environment? COVID-19 has changed the way we communicate and network as businesses. While we were once able to engage face to face and cross borders with relative ease, human interaction as we know it has completely turned on its head.

What does that mean for businesses?

There is a need more than ever for brands to humanise themselves in the digital world. CODI Agency Founder Lisa Teh, will highlight the key opportunities for you and your business to leverage your digital presence to create a sphere of influence whilst also building trust, engaging your existing client base and maximising profit. In the current climate, building a digital presence is now no longer a nice to have, it's an essential part of how we do business and proactively manage reputational risk.

4:30pm - 5:30pm

AN INTRODUCTION TO ALTERNATIVE RISK TRANSFER: TECHNIQUES & SOLUTIONS

Richard Green
Regional Head of Alternative Risk Transfer, Allianz Global Corporate & Specialty, Asia Pacific

WEDNESDAY, 16 SEPTEMBER 2020

08:00am - 09:00am

CHALLENGING TIMES: THE D&O INSURANCE MARKET

Adam Suplina
National Manager Corporate Financial Lines, AIG

Ross Love
Insurance Manager Opal Australia & NZ owned by Japan based Nippon Paper Group

Session Info

Directors and officers (D&O) liability insurance is becoming increasingly challenging to purchase and maintain. Premiums and deductibles have been increasing, sometimes dramatically. Some insurers are cutting back and/or exiting the market they insure, causing the supply of insurance to lag behind demand. This session will focus on - What is Cause & Impact of the Hardening Market; What can be done from the Client & Broker Perspective.

12:00pm - 1:00pm

UNDERSTANDING AND RESPONDING TO MENTAL HEALTH & WELLBEING RISKS IN ORGANISATIONS

Adam Hall
Talent and Reward Leader Australasia, Willis Towers Watson

Session Info

The session will provide attendees with an overview of current ways to understand mental health and wellbeing and the challenges they present in organisations. It will describe a 4 component model of wellbeing – Physical, Financial, Social and Emotional and describe how to understand the wellbeing challenge and risks in your organisation and design a strategic approach to address them. COVID-19 wellbeing insights and example actions will be shared.

4:30pm - 5:30pm

PHRONESIS: THE ART OF THE POSSIBLE

Jason Betts
Partner, Herbert Smith Freehills

Stephen Higginson
Head Customer & Distribution Mgmt ANZ, Swiss Re Corporate Solutions

Session Info

We're on the "Coronacoaster" - the highs and lows of the new environment as defined by Caroline Anderson. Join Jason Betts and Steve Higginson for a chat on "The Art of the Possible" – how to better manage the new challenges emerging in the risk space, with some tips and practical solutions to take advantage of the definite opportunities which will arise in the New Normal

THURSDAY, 17 SEPTEMBER 2020

08:00am - 09:00am

THE GLOBAL INSURANCE MARKET & COVID19 - AN EVENT OF HISTORIC PROPORTIONS

Juan Luis Ortega
Executive Vice President, Chubb Group & President, Chubb Overseas General Insurance

Session Info

Covid 19 will likely produce the largest loss impact in the history of the insurance industry. Juan Luis Ortega will provide Chubb’s perspective on the consequences of this global economic and health crisis.

12:00pm - 1:30pm

CEO PANEL

John Donnelly | Managing Director, Head of Placement APAC, Marsh

Tim Plant | CEO, General Insurance (Australia & New Zealand), Zurich Financial Services Australia

Jarod Hill | Country President, Australia & New Zealand, Chubb

Lynette Schultheis | Operations Senior Vice President – Australia Operations Manager, FM Global

Craig Langham | CEO, AXA XL Asia Pacific

4:30pm - 5:30pm

COVID19 & CLIMATE CHANGE RISK: BUILD BACK BETTER

John Scott
Head of Sustainability Risk for the Zurich Insurance Group

Session Info

Climate Change and Sustainability – the risks (including mandatory reporting requirements) and opportunities for Companies, Governments and Society at large.

This program is provisional and subject to change without notice by the Organising Committee.

Meet the Presenters

Stephen Higginson

Head Customer & Distribution Mgmt ANZ, Swiss Re Corporate Solutions

About Steve

Steve was appointed as Swiss Re Corporate Solutions’ Head of Customer & Distribution, Australia & New Zealand in 2014.

Based in Melbourne, Steve is responsible for major Client management, Sales, Distribution and broker relationship management, and for the implementation of the Company's development strategy in Australia & New Zealand, a region he knows well and where he achieved considerable success during his time with the Willis Group after leaving the London Market and relocating to Melbourne in 2007.

Steve joined Swiss Re Corporate Solutions in February 2013 as Key Account Manager for APAC based in Singapore, before moving back to Australia in September 2014 to take up the role as Head Sales ANZ, and
to set up the Melbourne office, which officially opened in May 2015.
Steve has spent forty years in the insurance and reinsurance industry.

Prior to joining Swiss Re CorSo in 2013, Steve spent seven years with the Willis Group in London and Melbourne, five years with the BMS
Group in London, five years with QBE in Ireland and London, ten years at Greig Fester Reinsurance Brokers (now part of Aon) in London after leaving South Africa in 1982, and three years with JH Minet in Cape
Town after leaving university.

Steve earned his Bachelor of Arts Degree from the University of Cape Town, South Africa in 1979. He is an Associate of the Chartered Insurance Institute (ACII), a Chartered Insurance Broker, presented the
Reinsurance Course for the Chartered Insurance Institute in London, is a Member of the Board of the RMIA (Risk Management Association of Australasia), and a Member of the AICD (Australian Institute of Company
Directors).

Lisa Teh

Co-founder / Director, Codia Agency

About Lisa

Lisa is the Founder and Director of Digital Marketing Company CODI Agency which specialises in social media management (LinkedIn, Instagram and Facebook), content creation and influencer campaigns. She and the team have worked with small to large businesses including Uber Eats, L'Oreal and Lenovo to help them achieve their digital objectives.

She is the Co-Founder of Lisnic, alongside leading Australian entrepreneur Nick Bell, which a platform that helps Mentees find Business Mentors and Mind Coaches connected globally. She also co-hosts the Lisnic business podcast and has interviewed people such as the Co-Founder of Netflix Marc Randolph and the author of Rich Dad, Poor Dad Robert Kiyosaki.

She is also the Founder of beauty brand 101 Lifestyle, which is stocked in leading Australian retailer MECCA and the Co-Author of best-selling books Australian Style and Australian Beauty.

Richard Green

Regional Head of ART, Allianz Global Corporate & Specialty, APAC

About Richard

Richard has been heading the new Alternative Risk Transfer (ART) unit in Asia Pacific since October 2018. He has over 20 years of experience in alternative risk transfer and related fields. Based in Asia since 2005, he was most recently the Regional Head of ART and Cyber Insurance for a global broker, and developed a wide range of solutions including residual value, weather parametrics, loss portfolio transfer, non-damage business interruption, and risk financing while in his previous role.

At AGCS, Richard is responsible for underwriting execution of both the new ART line of business as well as Capital Solutions in Asia Pacific. He is also responsible for developing and executing global strategy for both ART and Capital Solutions underwriting and business development in order to drive profitable growth within the region.

Jason Betts

Partner, Herbert Smith Freehills

About Jason

Jason is widely regarded as one of Australia's leading class action, corporate regulatory and product liability specialists. He has over 20 years of litigation experience and has defended the largest class action litigation (particularly shareholder claims), regulatory investigations and prosecutions and corporate distress liability issues in the Australian market.

Jason has also acted in the majority of Australia's largest class actions, including major securities and product liability litigation. He lead the defence of one of Australia's largest ever product liability class action trials and acted for the defendant in the seminal Australian decision on third party litigation funding in Australia – Fostif.

Regularly called upon by the press to comment on class actions issues, Jason is co-author of the leading class actions text book in the country, "Class Actions in Australia".

Pankaj Thareja

Cyber Consultant, FM Global

About Pankaj

Pankaj Thareja is a Cyber Consultant for APAC Division at FM Global and is based in the company’s Singapore office.
As a Cyber Consultant for the Cyber Hazards team, Pankaj leverages a combination of his 19+ years of Information Technology and Cyber Security expertise as well as FM Global’s scientific research and loss prevention engineering to develop products and services to help clients assess cyber risk for physical assets security and information security.
Pankaj assists organizations in protecting their critical information assets and preventing loss by providing recommendations on information security governance, security design and controls, ultimately protecting sensitive information from cyber-attacks.
Prior to this role, he worked as an Information Security Manager advising security sensitive organizations on Security Governance, Planning and Execution, Security Policies, Standards and Procedures. He also managed cyber defense programs for preventing, detecting and providing timely response to cyber-attacks to avoid business interruptions. This included managing penetration testing, vulnerability assessments, system security, patch management and system hardening.
He is also a Certified Information Systems Security Professional (CISSP), the most globally recognized cybersecurity certification in the industry.

Kristian Walsh

Senior Account Engineer, FM Global

About Kristian

Mary Roth

Chief Executive Officer, RIMS

About Mary

Mary Roth is the Chief Executive Officer of the Risk and Insurance Management Society, Inc. (RIMS). Ms. Roth joined RIMS in 1985. Since that time, she has served in such roles as Assistant Director of Research and Director of Membership and Chapter Services. In 1999, she was appointed Deputy Executive Director, in which she played a key role in managing RIMS headquarters and staff activities including elements of the budget and working to keep the Society moving in accordance with its business strategy.

In July 2004, she was named Chief Operating Officer. And, in October 2004, she was tapped to lead the Society and continues to serve as its Chief Executive Officer. Additionally, Ms. Roth is the Chairman of the International Federation of Risk and Insurance Management Associations (IFRIMA). She also sits on the the Insurance Industry Charitable Foundation (IICF) New York Board.

Ms. Roth was also featured in Business Insurance Magazine's 2006 Women to Watch. She received her Bachelors of Science degree from Pennsylvania State University and completed Columbia University's Institute for Not-for-Profit Management. She holds The Institute's Associate in Risk Management (ARM) designation and is a member of the American Society of Association Executives.

Laura Langone

Head of Insurance Operations, Airbnb

About Laura

Throughout her more than 20-year career in risk management, Laura Langone has delivered exceptional leadership and results for some the world’s most renowned organizations.

She is the Head of Insurance Operations for Airbnb, Inc., responsible for managing its captive insurance company, claims management, actuarial, data analytics and go-to-market activities.

Prior to Airbnb, she was the Head of Insurance and Risk Management at PayPal, Inc. and Juniper Networks. Other prominent positions included: Director of Risk Management and Assistant Treasurer, Genentech, Inc.; West Coast Life Science Leader, Marsh; Director of Risk Management, Oracle Corporation; and insurance defense practice member, Gordon & Rees, LLP.

Laura is RIMS 2020 President. She has been a RIMS member since 1998 was an active leader in her local Silicon Valley Chapter. She also the chaired RIMS Enterprise Risk Management Committee in 2015.

Laura holds a Doctorate of Jurisprudence from Golden Gate University School of Law and MBA from, Thunderbird School of Global Management.

Lynette Schultheis

Operations Senior Vice President, Regional Manager - Australian Operations

About Lynette

Lynette sets the strategic direction in Australia and New Zealand, executes corporate objectives and ensures compliance with local regulations. She is also responsible for underwriting, engineering, claims, finance and human resources.

Lynette joined the company in 1986 and has held various positions in client service, underwriting and management. Most recently, she was the regional senior vice president of Europe for AFM.

Lynette received a bachelor’s degree in economics from the University of Illinois, Urbana, Ill., USA, and holds the CPCU designation.

Adam Hall

Senior Director, Talent & Reward Australia, Willis Towers Watson

About Adam

Adam Hall is a Director and leader of the Australian Talent & Reward line of business for Willis Towers Watson. He is responsible for the development and delivery of consulting work and leading the team across our Employee Insights, Executive Compensation, Talent and Reward practices. In his consulting work Adam leads client projects across Culture change, Employee Experience, Future of Work, Job Levelling and Merger and Acquisition integration.

Adam is the past leader of the Australian Employee Insights practice and held roles in Australia and UK and undertaken work for clients across the Asia Pacific. Adam is passionate about ongoing research and innovation with a particular interest in the development and measurement of wellbeing.

Relevant experience

Leading work with a large Australian retail organisation to define its desired culture and values, review competencies and key performance measures and the links to incentives to ensure alignment to the strategy and culture
Account leader for 10 years with an ASX 10 company to deliver engagement, culture and values measurement and provide critical insights that supported organisational and culture change
Leading employee engagement project for 5 years for a global resources company, including bespoke survey design, research analytics, stakeholder engagement and executive results presentation.

Education & professional qualification

Adam holds a B.Sc. (Honours) and a Ph.D. in Psychology from the University of Melbourne.
Accredited practitioner in Saville Wave and Willis Towers Watson’s Global Grading System and Change Enabled Program Management Office Methodology.

John Donnelly

Managing Director, Head of Placement Asia Pacific, Marsh

About John

Craig Langham

CEO, AXA XL Asia Pacific

About Craig

Craig Langham is Regional Chief Executive, Asia Pacific for AXA XL’s insurance business. Craig is responsible for developing and growing the insurance business within the region through broker and client engagement, country and legal entity management. His role also includes shared responsibility for regional underwriting across all lines of business.a

Craig has been in the insurance industry for over 35 years, having begun his career as a Construction Account Manager for Sedgwick Australia.

He joined XL Group in 1996 as Vice President of XL Australia and since held a variety of leadership roles, including Vice President and Managing Director of XL Europe’s London business unit, Chief Underwriting Officer and Chief Executive Officer of XL Winterthur Australia, as well as Chief Executive Officer of XL Insurance in Australia.

Before joining AXA XL, Craig served was Sedgwick Australia’s mining and construction director, and AON Asia’s construction division manager in Hong Kong.

Tim Plant

CEO - General Insurance Australia & New Zealand, Zurich Financial Services

About Tim

Tim commenced as CEO General Insurance, Zurich Australia, on 7 August 2018. He has a strong track record in driving transformation, innovation, and customer service initiatives and more than 25 years’ experience across insurance, reinsurance and financial services.

Prior to joining Zurich he was the Group Executive of Insurance for NSW at icare, the largest public sector self-insurer in Australia. He held senior roles at QBE between 2009 and 2016, having joined through QBE’s acquisition of Elders Insurance, as well as roles at SwissRe, Sydney Re, QBE London and Australian Eagle Insurance.

Tim holds a Master of Business Administration (MBA) and a Graduate Diploma in Agricultural Economics from the University of New England, a Bachelor of Agricultural Science from La Trobe University, and is a graduate of Harvard Business School's advanced management program. He is also a Director of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and a Director of the Insurance Council of Australia (ICA).

Jarod Hill

Country President - Australia & New Zealand, Chubb

About Jarod

Juan Luis Ortega

Executive Vice President, Chubb Group President, Overseas General Insurance

About Juan Luis

Juan Luis Ortega is Executive Vice President, Chubb Group and President, Overseas General Insurance. He has executive operating responsibility for Chubb's general insurance business in 51 countries outside of North America, including commercial P&C, traditional and specialty personal lines, and accident and health (A&H) insurance. Overseas General is comprised of two major businesses: one with distribution through retail brokers in five regions of the world – Europe, Asia Pacific, Japan, Latin America and Eurasia & Africa – and the other an excess and surplus lines company with distribution through brokers in the London wholesale market and Lloyd’s. Mr. Ortega’s scope of responsibility includes all products, underwriting, claims, actuarial and support functions related to these businesses.

Mr. Ortega has 20 years of insurance industry experience. Prior to his current role, he served as Regional President of Latin America from 2016 to July 2019 and Regional President of the company’s Asia Pacific operations from 2013 to 2016, a period which included ACE’s acquisition of Chubb.

Mr. Ortega has also served as Senior Vice President, A&H, for the company's Asia Pacific and Latin America regions. He joined ACE in 1999 and advanced through a series of management positions in Miami, Puerto Rico and Mexico before being named Country President of Chile in 2005, where he was responsible for ACE's P&C, A&H and life insurance businesses in that country. He was appointed Senior Vice President, ACE Group, in April 2015 and Executive Vice President, Chubb Group, in August 2019.

Mr. Ortega earned a Bachelor of Science degree in Finance and Business Administration from Universidad Diego Portales, Chile.

Dave Spence

Security Lead, Accenture

About Dave

Dave has been working in information and cyber security since 2002 and is a highly motivated individual who revels in leading teams to solve complex Cyber challenges.

Dave joined Accenture from Context where he was a Director helping clients understand threats and risks posed by highly capable threat actors through effective preparation, threat intelligence, incident response and protective monitoring.

Michael Masterton | Managing Director, Australia & New Zealand, EverEdge

Michael Masterson

General Manager - Australia & New Zealand, Everedge

About Michael

Michael is part of the senior management team at EverEdge, a global intangible asset advisory, valuation and transaction specialist. Michael helps companies and investors unlock their competitive edge by identifying, valuing and monetizing their intangible assets.

Michael has several decades of experience in working for, or with, high-growth businesses, helping them evaluate innovations and opportunities and develop robust commercialization and risk management strategies, which result in increased revenues and profitability margins.

Michael has also founded of a number of successful start-ups; and was been integral to turning around two mid-sized companies in the logistics and FMCG sectors, taking both from significant losses to profit within nine months.

Adam Suplina

Head of Corporate, Financial Lines AIG Australia

About Adam

Adam Suplina is Head of Corporate, Financial Lines, AIG Australia. He has more than 18 years’ experience working in various Financial Lines roles over that time.

Adam is currently part of the International Financial Lines Community of Practice (CoP), for AIG on their Directors & Officers, Crime and Construction Professional Indemnity Practices.

Adam is an experienced Financial Lines leader and Underwriter to many of the ASX200 companies, with a proven track record for establishing and leading financial lines solutions for clients.

Ross Love

Insurance Manager Opal Australia & NZ owned by Japan based Nippon Paper Group

About Ross

Ross Love has an extensive background in operational risk and insurance with a specialisation in global and listed companies. Also as former Head of Group Corporate Insurance for an international bank, Ross provides expertise in having:

Extensive global experience in financial lines underwriting especially D&O from client, insurer, claims & broker perspective.
Experience in Enterprise Risk Management and emerging risks including merger and acquisitions.
Experience in providing non-executive directors with a detailed understanding of D & O coverage and options.

John Scott

Head of Sustainability Risk for the Zurich Insurance Group

About John

John Scott is Head of Sustainability Risk for the Zurich Insurance Group. He joined Zurich in 2001 becoming Head of Risk Insight in 2007 and was Chief Risk Officer for Zurich’s Global Corporate and Commercial Insurance businesses from 2009 to 2017. He took on his current role in 2018. John leads the Group’s engagement on sustainability risk, both internally and externally as the way Zurich delivers its purpose and values.

For the last ten years, in his roles as CRO for Commercial Insurance and as Head of Sustainability Risk, John has increasingly focused on global risks, in particular climate change risk. His unique combination of previous roles and experiences in the oil & gas and chemicals industries, together with his involvement in many industry and Government organisations, has given him a deep understanding of the risks and opportunities that climate change presents to companies, governments and society at large.

John is on the Advisory Board to the World Economic Forum Global Risks Report and has contributed to every WEF Global Risk Report since 2005. He is also a member of the WEF Global Future Council on Frontier Risks and, in the UK, the Institute of Directors Sustainable Business Advisory Board. He has contributed to industry and Government policy on climate change and green finance, through many organisations including the Bank of England Climate Financial Risk Forum, the UK Government’s Green Finance Taskforce, the UNEP FI working group on TCFD, the CRO Forum, the Geneva Association, the Net Zero Asset Owners Alliance, the European Financial Roundtable, Climatewise and the Cambridge Institute of Sustainability Leadership (CISL) Insurance Advisory Council.

Influence of the Unseen

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Meet the Presenters

Stephen Higginson

Lisa Teh

Richard Green

Jason Betts

Pankaj Thareja

Kristian Walsh

Mary Roth

Laura Langone

Lynette Schultheis

Adam Hall

John Donnelly

Craig Langham

Tim Plant

Jarod Hill

Juan Luis Ortega

Dave Spence

Michael Masterson

Adam Suplina

Ross Love

John Scott

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